I get a call everyday from phone number 561-401-0188 states I have a virus and flags on my computer with windows. I called Microsoft to report this have a case number.The company he stated was www.itechalert.Microsoft said they are not affiliated with that company. When he called he wanted access to my computer. Be carefull.

My wife got a similar call from the same number.  She told him to send us an email.  No email was received.

just got a call from a man saying his name was Peter Franco, with same phone # who wanted access to my computer to clean up the bugs.  he somehow knew I had a PC , said he was a microsoft 35 technician, and he noticed a lot of error reports on my computer. ( he was right about those things)  he wanted to guide me in the "right direction" looking for bad files.
He sounded like he could have been from india with a foreign accent. I told him not now and asked for his name and phone number saying I will call him back later.  Yes, be careful.

Received same type of call today from same number.  This is the third time they have called in one month.  Definitely a scam.  Did same procedure wanting access.  Said it was a windows computer that is sending the flags.  Interesting that he could not tell "which" computer was sending flags.  They are very persistent.  No problem.  I never grant access to anyone.  So I just hang up on them.  I would recommend to anyone.... never let anyone have access to your computer !!!!!!  When you get this type of call, just hang up.  It is very easy.  That way you are safe, and your computer is safe.

I've been getting calls from these people for weeks now, maybe months.  They are persistent and won't stop calling us.  I also asked "which PC" and the caller could not say.  I haven't tried working with them to find out what they are trying to accomplish but don't think they have my best interest in mind.  The last caller said his name was Brett Taylor; yeah, right.  Like the others have said, just hang up.