caller keeps calling 24/7 saying he is with the authorities and his name is Alex Kershner you can't even understand him, he wants money and keeps threatening me with all kinds of stuff like jail and forster home for my kids this really needs to stop and I need to know how to make it stop, some how  trace needs to be put on the line but the calls come in unavailable and then immediatly restricted plesae help

Bad, bad people...

I suggest taping the conversation (let them know you are) and request they send you documentation validating the debt they are attempting to collect.  Under no circumstances should you send these people any money - they have proven repeatedly it is a scam.  Keep your cool...

Familiarize yourself with the federal law pertaining to debt collection (http://www.ftc.gov/os/statutes/fdcpa/fdcpact.htm).  If after speaking with the representative you feel as though they violated the statutes by threatening arrest and/or threatening or actually contacting your employer, contact the Florida Attorney General's office and the Federal Trade Commission (www.ftc.gov).    

The Florida Attorney General's office is currently suing the group associated with this phone number (http://myfloridalegal.com/__852562220065EE67. ... bass,associates).  You can file an online complaint at http://myfloridalegal.com/contact.nsf/contact.

Good luck!