Oct 3, 2013
Woman clled asking to speak with business owner. I asked what company, she replied "merchant services" then she said again "I need to speak with the person that makes decisions" and I asked her what is it in regards to, she replied, "it's in regards to your merchant account". I hung up because I know she was fishing and I am so fed up with these calls. She called right back and I said I just hung up on you because you are lying, we do not have a merchant account. With much attitude she replied "yes you hung up on me being rude and that's why I asked for the business owner which is not you" I am the business owner I told her and you ARE lying I have no merchant account. She replied stating she will keep calling until she speaks with LT the business owner. I co-own with my husband. She can keep trying but I will hang up on her every time because they have called here before and we asked to be removed from their files and yet they call and call and call. And I agree with above comments, very rude woman no professionalism at all. Can't she take a hint if you get hung up on don't take it personally. You win some you lose some and definitely, don't call back especially with a threatening tone.