May 22, 2013
Called and insisted that they speak with the owner (using first name). They refused to discuss "private financial information" with anyone but that person ("you're not authorized!"). Kept telling me that the name of the company was "Merchant Services" and when I said "we don't do business with that company," told me that it was a "private financial matter with (the owner) and I can't discuss it with YOU." Told them not to call again and hung up. Immediately got another call, this time from "Chris, the supervisor" who tried to browbeat me that this was confidential for the owner of the company. I kept asking for the name of the company, the website where I could look them up. etc., and I told him we did not discuss business with anyone whom we don't know. He said that, no matter who we did business with on credit cards, they were the "upstream provider" and he was calling about interchange fees. Obviously, he said, you don't know how interchange fees work. Actually, I do, and I know this scam (the interchange fees come from Visa and MasterCard, not from an "upstream provider"). Once I told him this, he hung up.