May 21, 2013
May 21, 2013
Rachel called our business and said she needed to talk with the owner about a financial matter. When I asked what it was regarding, she said Visa and MasterCard acceptance. I said, "We aren't looking to do this, can you take us off your call list, please?" She instantly said, "No we will not." And hung up. I called back 2 times. There was no answer and no voice mail and eventually it disconnected.
Rachel misrepresented herself to try to get "the business owner". Then she was rude. I believe you are required to take businesses off a call list if we request it.
I called back to learn the name of the company and her supervisor and report what happened and ask to be taken off the list. Now I have a warning label in place of a name identifying never to accept a call from this number.