Feb 22, 2014
I want to clear up a common misconseption. These calls are not necessarily blocked by the company that's calling. I 've been making calls on behalf of charities for 4 1/2 years & most of our calls come up on caller id as the charities name, our pickup # or "Charity Pickup." This is based on Donor comments such as "Can I call the # on my caller id if I have anything?" We do not block our calls, partially because of the number of people who think the way you do. Most people aren't aware of this unless they work in this industry. I didn't before I started this job. Secondly, we only leave a message if we're reminding a Donor that they have a pickup scheduled in the next day or two. Very few people would call a charity back. Thirdly, just because the call isn't coming from your area code doesn't mean anything. I work in a call center in the Midwest, but we call on charities all over the country with branches in the areas we call. For instance, if you live in Miami, 100% of the procedes goes to a Miami branch of that charity.