Aug 19, 2015
Wow, these guys are awesome. They call my business line multiple times and each time I have a good time. Today was the best so far. They tried to get me to run MSCONFIG and have a look at my running and stopped services. Every time I told them my services were running fine, he'd yell at me and asked me how I knew that they were fine? When pressed for how they received my report, they just kept repeating that I had sent one in. By way of "proving" that I had requested help from them, they kept repeating, "how else would we have this information if you didn't send it to us?" Hilarious. I kept asking him to not yell and to calm down and we'd work this out together. Finally, I think he figured out that I wasn't buying it and he hung up on me. Not sure if it was "James" or not, but oh boy, what a character. Free entertainment, if you ask me! Oh, and BTW, Thor, IA is a bustling metropolis of 186 people, in the middle of the state. Not so much a hot spot for tech support, I don't think.