The caller with an accent wanted access to my computer. I am not having any issues with my computer. I told him that if he had a heart he would not do this scam to unsuspecting people. I also told him that I was very aware of this scam; he then hung up.

Caller Scott said that I have Malware on a Dell Computer. He got offended when I asked for his number and the name of the company thT he was calling from.

This person calls you and advises he works for Dell and they have detected that someone is trying to hack my computer.  He had the exact Dell type of computer, my full name and my work number.  I suspected that the Dell website had been hacked - Dell confirms that they do not initiate contact with Dell consumers.  He called back and assured me that he would tell me everything I need to do - just give him access to the computer.  The FTC suggests not to provide any information to these types of callers and just HANG UP.  Most likely they will access your computer to steal other information (for identify theft).

I have been hounded by these people on the phone from 513-620-4646 He called himself Smith and knew without me telling him my Dell computer name and service tag number also.. He told me Windows 10 was going to crash because it was a fraudulent copy. I knew he was full of mothballs because I downloaded win 10 from the Microsoft WEB SITE. I told him he better not call anymore. Still called twice today Told him again to stop his [***]. He called me a MF AND HUNG UP. I now wonder if Dell is selling info to third partys. How else could they know so much about my computer?? Any Ideas anyone?

It's amazing how much they know about our computers. I too called Dell right away and was told the same. I also asked the tech at Dell how can they know so much about my computer and he said Dell does not sell info to third party companies ? pretty weird to me