Who is "Karla" and who does "she" represent

Exactly

The company is called Caring Transitions. A while back I considered franchising a nursing home. I believe this company invests in other opportunities as well.

I got a call today from this number. No message was left. When I called back, it was voice mail that said something about Direct Link and Home Helpers Franchise.  I hit 0 but that didn't work, so I tried 1; then it asked for a 3 digit extension, so I just plugged in 3; a person answered the phone who said she did not know what I was talking about.

My husband had called over a year and a half ago for a home helper franchise, but he got a job. The Do Not Call list says they cannot hold your number that long. It bothered me more that they didn't leave a message.