This number just called and the indian guy on the line was so difficult to understand. He was asking something about a confirmation fax number on a medical claim (that is all I understood on the five minute speech he gave). I asked him who he needed to speak with and he said "yes"... so I asked him what the call was regarding and he said "yes I have a fax confirmation number?". Clearly this man could not understand me and I could not understand him. I really have no idea what he wanted. I asked to be transfered to someone who speaks english and the phone went to a busy signal.