Best report
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Aug 17, 2016
That's a common problem for all answering services. The company you work for should have a procedure in place to handle these kinds of evasive callers, planned with the people these evasive callers are trying to reach.
One method is to "reluctantly" transfer the caller to an extension set up for "alex" where "alex" has spoken the outgoing message for the voice mail, and "alex" can call in and access that extension to retrieve any voice mail. But I doubt this particular caller would leave any voice mail.
One method is to "reluctantly" transfer the caller to an extension set up for "alex" where "alex" has spoken the outgoing message for the voice mail, and "alex" can call in and access that extension to retrieve any voice mail. But I doubt this particular caller would leave any voice mail.