Jun 22, 2010
This is a disreputable debt collection agency working for UPS. We have sent them statements and forms showing we paid UPS, 4 times now, and followed all their "resolution" instructions, and they insist they have never received our faxes or mailings. They aren't trying to resolve it. Their game is simple: They harass you until it's worth it to you to pay them (a second time). My guess is they then tell UPS they didn't collect, and pocket the money. I have had that happen before. We contacted UPS about this several times, sending them the information also, and proof of payment. They do not resolve it either, and they won't tell the credit agency to stop. It's very weird, we paid them on a brokerage account and have shown the items match up entirely, but again, they aren't interested, they just want to be paid twice for the same things.