Apr 25, 2012
I am contacting you in regard to calls which I recieve constantly from 480-366-3333.
4/25/2012 - 9:20am
4/24/2012 - 2:13pm
4/24/2012 - 10:37am
4/21/2012 - 4:16pm
4/20/2012 - 1:16pm
4/20/2012 - 9:50am
This call NEVER leaves a message. This call never lets the phone ring more than twice. I am unable to answer fast enough for them. They call more than once a day, but leave no message. The caller ID has no indication that it is in any way affiliated with GoDaddy, and when I return call to that number the call is answered by a "company" I have never heard of. The agent who answered the phone wants to know my name... ok, no problem, then they tell me that I need to provide my GoDaddy security code.
I asked how I could get them to stop calling and the agent becomes short and arrogent telling me that "if I would supply them with a secret code then they could alter my account and fix this." THIS IS AFTER A RECORDING THAT TELLS ME THAT OPERATORS DO NOT HAVE ACCESS TO ACCOUNTS.
Had the caller ID said GoDaddy I may have been more receptive, or if the phone were answered "GoDaddy", I may have been more inclined to believe the call was legit.
IF YOU HIRE A COMPANY TO CALL FOR YOU, HAVE THEM LEAVE A MESSAGE.
At this time, I am seriously considering cancelling all services and moving to another hosting company.
I have been a customer for years and expect a response to this in a timely manner.