Nov 20, 2015
That would explain why I started getting calls from this number after having sent them some "online" feedback about the screwed up overcharge for a refill prescription and the inadequate and unhelpful staff response telling me to submit feedback through the CVS web form.
I distinctly recall checking the box to NOT have them attempt to call me on the phone.
CVS mail order pharmacy... they consistently screwed up my mail orders (so not getting the mail part right) and they screw up the auto-renew of my prescriptions and charge me 15X more than the same exact medicine cost me the last time I filled my 90-day prescription (so not getting the pharmacy part right). Same exact pill, same exact dosage, same insurance, same plan year... price charged before they renewed the prescription - 4.77... price after they did it... 60.32...
Has to do with some coding they check in the system whether they code the prescription as "allow generic" or "dispense as written".
How do I know that... because they have screwed it up in the past.
And now they are calling me when I distinctly told them to contact me only via email.