you need to change banks. Shame on them for not standing behind you.

Called my cell at 1:45 on a Saturday afternoon. After reading these comments I'm sticking with my policy of not answering unknown numbers. If it's real, they'll leave me a message. Meanwhile I hope congress and consumer organizations succeed in forcing telephone companies to intercept robocalls.

Unfortunately the DNC list only pertains to legitimate companies. They are admitily overwhelmed with complaints about robo callers. Reporting a number might make you feel good but it will not stop them. There's money in selling your number and the area code of the number you responded to because like many people you think it might be a family member with a simular number. It's got to the point where you turn your house phone's ringer off, connect your phone to your tv so you can see the ID. Congress just made it legal for some companies to call your cell phone. The robo callers do it now anyway. The phone manufacturers should include a blocking function for all calls that are not in your contact list. It's technically possible, they just don't and won't until consumers demand it. There's  too mush money to be made selling call block systems.

I wish everybody would read your post and learn from it. I agree with the suggestion that you threaten to switch banks. I overheard a bank customer go through the same thing you did, it wasn't until she said if she had to pay and change card numbers then she was closing her account and going across the street to a different bank. She still had to get a new number but they stopped the fraudulent charge!

I did what I hardly ever do and answered the phone. I did it because my daughter's cell has the same area code and she just bought a new phone yesterday. The caller claimed to be calling for a charity representing widows of policemen. I let him go on for awhile and hung up. Then I checked 800notes. Apparently they've said they were something else to somebody else, and scammed yet another. I won't be fooled again at least by them. My house phone ringer is off and my caller ID is connected to my tv. I don't even enable my voice message. It's a shame the phone companies won't do more to stop the robo callers which most calls see to be now days. Their must be a well financed lobby that has enabled such a weak response by congress and the house.