Apr 13, 2011
Who are you kidding? Aspen is 100% legit. I have worked for a few different restoration companies, and believe me when I say Aspen is superior. There will always be times with every company when you will run into unprofessional sales reps, and many homeowners are ignorant of the process but still act like the know everything.
I have worked with restoration companies where the sales reps will CREATE damage on the roof, scare the homeowner into what they believe is an obligatory agreement when in reality contingency, ignore homeowners because they think the value of the roof is too low, swindle money around to pocket more, commit insurance fraud by moving money around to cover deductibles.
Aspen voluntarily gets audited every year to prove that they don't scam people out of money, has OTHERS (like the CCC) stand behind their warranties, upgrades homeowners for free, provides proper documentation in writing showing their subcontractors and ect have been paid off, and does not ask for a penny until the job is completed. There may be some of you who have had the unfortunate experience of running in to a rep who cannot carry him/herself professionally, but in general Aspen is much better than smaller contractors. You always want your contractor to be financially sound.
I'm not entirely sure where you drew your information from, but I think you need to start researching these things before you post them. Aspen is one of the largest contractors in the company, and the biggest national roofers of residential homes.