Aug 16, 2012
I'm not sure this is a scam - perhaps a feeble attempt at customer service by BofA. They called my cell and I missed the call, so I called back. I listened to a long recording on how BofA was interested in their customer's questions and have made a commitment to world class service. After the recording, a woman came on the phone with broken english (as many BofA employees have) and thanked me for my recent business (just refinanced) and wanted to know if I had any questions. I told her I didn't, waiting for her to start asking personal questions, and she never did...she just said thank you again for your business and have a great day....not one question asked other than did I have any questions.