"Pre-record" to business line. It's a voice response system, kind of like talking to Siri.   As mentioned, it's for addiction.  I've seen these before, but it's been a while since I've gotten one of them.  I didn't get very far, since I questioned if it was a person ("I'm being Professional" said the robot...), and it hung up on me.  Presumably putting me on their DNC list.  Should have been nicer and tried to get to a real person to get more information.

Previous "addiction" telemarketing calls I've received where almost impossible to get anything out of them.  Nearly any question besides direct answers to their qualifying questions would result in them hanging up on you.  When I did play along, they invariably ask if you are on a private or government plan (hang up on government plan), and they want to know who you are covered by.  This is very likely a medical insurance fraud type arrangement.