Best report
ϟ
May 7, 2013
I received a call today from New leaf claiming I owe a debt of $9400 on an original debt of $7900 for a signature loan that I supposedly took in 07/10/2008. When I returned the call I spoke with Joe Thornton who claims to be a manager in the litigation department. I told this man that I do not recall ever having such a loan and that I had filed bankruptcy and this debt would have been included in these proceedings. I suffer from major memory loss due to an illness which caused me to have grand maul seizures. When I informed him of this he basically called me a liar and then proceded to threaten me with litigation and garnishment. I spoke to him in a calm and rational voice but he continued to yell at me and say that he wasn't going to argue with me. When in point of fact that's exactly what he was doing. He refused to provide me with an original account number as well as other identifying information that would allow me to verify this debt with the original creditor. I finally told him he could go #(## himself and hung up on him after repeatedly politely asking for the information. I called the company back and he imeadiatly answered the phone and proceded to threaten me again. At which time I stated that I refused to speak to him regarding this matter and that he must transfer me to another service professional to assist me. At this time I was transfered after once again being threatened with garnishment and litigation.; Mr. Joe Steele then took my call and while his manner was generally polite he also threatened me but did provide me with an account number. I then contacted the original creditor and gave them the information regarding the account at which time I was informed that the account number was invalid and never existed. At that time they proceded to search via my name and social sec number for any account held by myself both currently and in the past and were unable to locate any accounts for me ever. I took the time to inform the creditor that this would have been a charged off debt according to new leaf. The creditor informed me that regardless of the status of the account that I would have shown up in their records. When I called and Informed New leaf of this they told me that I was wrong and that the account does exist that that they will sue me for the money owed their excuse being that because the debt was a charge off thet the original creditor would no longer have records of the account. I then called the original creditor again and spoke with 3 different departments as well as supervisors in these departments and they told me yet again that there is no such account. I sure would like to see these two fools face to face and really tell them what I think of them and their customer service.