I have one rule about phone calls -- if it's not worth it for you to leave a message, it must not be important enough for me to call back. You say you saw a message regarding calling "a house over 100 times with no answer or return call," but you say nothing about having a record of having left a message… I've received exactly two calls, back to back this morning, from this number, and no message was left either time. So I have to assume it isn't important.

they called, but no message left

Do what I do.  These people kept calling me 5-6 times a day (which is illegal).  I've documented the calls and currently have a lawsuit which is yet to be resolved. What's worse is that my credit is perfect and I've never been delinquent on ANYTHING.  Yet these people fail to heed my warnings.  Well, I don't f### around.  If enough of you actually SUED for these violations, then the government would step in and nail them for millions like they have with other collectors that don't abide by the law.  They MUST validate the debt in writing or leave you alone.  It's that simple.  Just go after them, it works.  You'll get $1000 per violation that you can prove.

The callers from this number never start with "hello I am from....".  Instead, the caller's message starts with "press 5" or "press 2".  I never finish listening to the message because I know it is a scam.  The problem is, I get calls from this number 3 to 6 times a day.  Now, when my phone rings and my caller ID shows the # 423-477-6983, I do not answer the call.  Instead, I pick up the phone and disconnect the caller immediately.  I called my phone service (Qwest) and they cannot block this phone number without blocking all others who call from private lines.  Qwest suggested I call the feds @ 1-800-582-0655 to resolve this nagging and frustrating issue.  Any other suggestions are welcome.  By the way, is there a way that all the complaints (regarding 423-477-6983) reported on this web page can be sent to the feds as evidence of unlawful practices?

I _do_ have a Home Depot account, I prefer them to Lowe's, and I am late with my payment (which will be rectified shortly), but Citibank's calling mechanism is a HUGE irritant, which will only hurt Home Depot.  For example, I received a call from this number today (Dec. 27th, 2008) at 2:22P, 11:48A, yesterday at 5:25P, 2:30P, 11:25A, and 9:18A, Dec 26th at 3:17P and 12:11P (which is as far back as my caller id reached); most of these were hang-ups.  This is not a very nice way to do business.