May 5, 2015
As others have suggested, this is a man with an Indian or other foreign accent, claiming to be calling from the MS Windows support team and asserting, "There are problems with your computer." I also hung up on him but not before telling him that I knew he was lying and that he takes people's money.
Two weeks ago, this same man called my 93-year-old father (who, unfortunately, had been having problems with his computer at the time) and made the same claims as those I've stated above. My father initially believed the call to be legitimate, tragically, and gave the man information he requested, including his email address and other information. Within a short minute or so, and with the information my father ignorantly provided, this man was able to hack into my father's computer and infect it with a virus that froze my father's computer. The man then informed my father that he had discovered a terrible problem with my father's computer and that my father would need to pay him $420 via credit card in order to resolve the problem and fix my father's computer. Luckily at that point my father hung up on the man; and when the man tried to call him back--THREE ADDITIONAL TIMES--my father again hung up each time.
My father took his computer to a local repair shop the next day where they were able to eliminate the virus and restore the computer. My father also had to change his email address and provider before restoring power to his computer. And he had to pay the local repairman $60 in labor.
DO NOT give this caller ANY information. He is a legitimate SCAM ARTIST, and talking to him will cost you. JUST HANG UP--as others have done.