Receiving 2-3 calls a day from this number but no one is there when I answer.

I'm also getting these calls the last couple days.I'm not answering though, on caller ID. Leaves no message.

Said hello, and hello, and then her connection disappeared.  This is my second stupid call in 5 minutes, two different numbers.  This one had the name Diane Arsenault on it.

Also received a call from "Diane Arsenault."  Didi not recognize the number, so I didn't answer.  No message left on answering machine. Like Skip, I received another call from an unknown number a few minutes prior to this call.

This number was spoofed from Diane Arsenault because I listened to my answering machine and the gentleman with an accent (not American English or French for that matter) started with; "Hello Ma'am how are you doing today, my name is Derrick from Windows..." before my tone went off to asking to leave a message - which did not occur.

That is because I start my answering machine with "Hello... and wait a few moments before telling the caller to leave a message.

418 area code is from Quebec, Canada. So Really tell me that this wasn't bogus?!?
While there might be another Diane (L or M) Arsenault I googled that name and the person shows up in an obits from 2010 or 2015, take your pick.

This had got to be a prank. Windows does not make 'house-calls'.