Best report
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Oct 18, 2014
Offered extended warranty on car I have owned for 5 1/2 years, stating that the warranty was about to expire. The warranty expired at 3 years, actually. After a brief survey on the condition of my car and mileage, they "approved" my car for their extended warranty. Then gave a price of $230 up front with payments of $129 per month for 18 months to cover car for repairs for 4 more years. When I asked for email, or a mailer with specific details they said they could not provide because they had sent notices in the mail before that I did not respond to. I asked for a callback number twice and was told no, that I needed to give them my credit card number now or else my car warranty would expire and then they wouldn't be able to make the offer again. When I balked again, he offered an even lower rate of $79 per month for 18 months with $200 up front. "Just give me your credit card number and we can get this started." I told him we had no deal since I could not see a contract ahead of time or call back later, over his pleas to take care of it right now.