May 18, 2011
So, I get this call at 7:24 am from 1-888-226-0228. I'm on the road driving to work. It's the law here in Ontario not to talk on a hand held device while driving. 10 mins later I get a call from 416-673-1299. Like many of you I don't call back numbers that are unknown, and don't leave messages. I as well am using up my airtime to call them back from my cell phone. It does cost and it is expensive. I did end up calling back the number, only to be forced to listen to a message saying that this is an urgent matter etc... your call is being forwarded to an agent... then you're put on hold for a long time. So, I just hang up. I owe money to my HBC (Hudson Bay Company) credit card. Money has been tight with the gas prices shooting up. Even when I make the minimum balance payments, I still get these debt collectors calling me until my name is cleared from there system. Which can take up to two weeks. So... I'm going to pay off my HBC card in due time, then cut it up. And shop elsewhere. As for the debt collector agency, they are rude. Half of them don't speak english. I have been cursed out by one of them. HBC, I understand that you need to use a debt collector agency. But you need to find a new one. One that conducts themselves appropriately with your customers.