Wanted to check my furnace for efficiency. From Hydro. Called me back and said if furnace no more than 8 years old I would qualify for a free replacement.  I made an appointment and will see what happens.

received same call wait

The sales agent was over to view our furnace and airconditioner, he was very courteous and not pushy.  Ontario Energy Group is out of Mississauga, On. also in Toronto/ website www.ontarioenergygroup.com.  They were trying to sell Goodman HE furnaces and air conditioners only if needs to be replaced.  Offering monthly plans, service agreement Lifetime and every 10 year replacement. We did not go into every detail with him as we did not need it and he was honest right from the start.

Update Better Buisness Bureau info> C raiting not BBB acredited

Customer Complaints Summary

22 complaints closed with BBB in last 3 years | 11 closed in last 12 months

Complaint Type                                           Total Closed Complaints

Advertising / Sales Issues                            8

Delivery Issues                                             2

Guarantee / Warranty Issues                       1

Problems with Product / Service                  11

Billing / Collection Issues                              0

Total Closed Complaints                              22

Hey Cheryl I also booked an appointment for this week with them, who was the sales rep that came to visit you.