Aug 11, 2010
Work nights and sleep daytime. Ringing phone woke me up, I said hello. Someone was on the line, but would not reply. I told them if they could not say hello or respond, I would hang up, and I did just that. I called the number that showed on my caller ID. It was Kohl's, got to customer service and the rep did not want to help me as I did not have an account # and would not give her my social security# She finally checked my phone # and my name. Seems there is an account there with my phone #. When I asked for the name on the account, she would not tell me, privacy issue. I requested that my phone# be taken off that account and she seemed unsure about this. I explained that I have had this phone # for the past 4 years and I do not shop at kohl's. Please fix this! She hung up in with a very unfriendly tone in her voice.