This is not Kaiser, but it's certainly pretending to be. It's some weird automated machine that asks questions about your health plan. Idk how they got my number or knew that I even got a new health plan. It's just an automated machine that asks questions and expects you to say yes or no. It also asks that you call back a different number, 8558142580. Again, this number is not listed on Kaiser's website and from what I looked up this number is also shady.