Jan 16, 2014
They called and knew the make and model of my VW, and were talking about an advantage coverage and listed all of the major components, turbo, electric etc. that was covered, towing, rental car etc. It also coincided with my car telling me that it needs service and the ending of my current new car coverage. The thing that got me was they insisted on it costing $4683 for 5 years/100,000 additional miles and needed a downpayment of 10% via credit card today. They would not send me information via an email (I was walking through campus without a pen), would not let me call back, and just something seemed a bit off. Also they threw me around from a foreign guy, to a lady who was pushing too hard, then to a "finance specialist" that would help me get a good offer and kept calling me hun. Honestly it seemed legit enough to be a customer service problem... thus why I googled the number once I hung up, just to be sure. Thanks previous reviewers!