Jan 10, 2011
It has come to our attention that some H&R Block clients are receiving what appear to be text messages from H&R Block Bank regarding their accounts. They are told to call a local number and when they call it, the call is disconnected. Part of the text message may ask the client to call H&R Block to release their personal information. H&R Block does not send urgent or time-sensitive text messages asking clients to provide, update or confirm sensitive data. We our telling our clients the following information should they inquire:
This text is a scam and is not an H&R Block-created text.
DO NOT respond to the text.
DO NOT call the telephone number given in the text if one is given.
DO NOT under any circumstances provide any personal information such as your Emerald Card number, Social Security Number, date of birth or even your name in response to the text.
If you have any questions or concerns regarding your H&R Block Emerald Prepaid MasterCard, call the toll-free number on the back of the card, or call 1-866-353-1266
about 4 months ago