Jun 1, 2012
I got a call saying that they were calling about a cancellation of my Yellow Pages ad. They were incredibly pushy & the lady I was speaking to could not speak very clear English. She tried to get me to authorize the cancellation in order to get a "cancellation number". I asked for an explanation, and the person on the phone repeated herself without any real information. I also asked if Mario my boss had authorized this cancellation, she replied yes. I am an Office Manager at a Roofing company, and I told her that I did not have time to be answering all her questions. She stated that I needed to complete the call with her Quality Control Department. This repeated several times until I hung up on her due to my phones ringing with potential customers.