Best report
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Oct 12, 2018
I had a call from a 'Jennifer Thomas' in accented English, who asked to be transferred to a high executive in another branch of the company. When I told her his name didn't ring a bell, she asked me if I had access to our company's global directory to give her his direct line. I told her that I was sure if she needed someone of that level, she would have his assistant's number.