Called and accused me of not paying an outstanding bill, but when asked to explain payments owed- got verbally abused by an individual that would not give her title- Other than her first name, but wanted me to give my social over the telephone.

I got the same thing, I think it has to do with an apartment I leased about a yr ago.

Same as the first comment.  The [removed:lang] got an attitude with me and i told her where to go with herself.  It was about an apartment i rented. Abigale i think her name was.

Pretty much same as first post...

I got a letter in the mail from these people out of the blue saying I still owed my apt complex money almost a year since I moved out. I called to see what it was all about. They lady I talked with on the phone said she pulled up my file and had all my information in front of her. First she accused me of unpaid rent. When I told her that wasn't the case she changed her story and came up with another reason. After about 10 minutes of arguing with her I told her I wanted a copy of the charges and reason behind them sent to me. She told me that wasn't possible. Then I called [***] on the whole thing and hung up.

Southern Management Systems
625 Herndon Ave Ste. C
Orlando, FL 32803
407-895-7100

"Not possible"?

And, with that, she and her employer have violated FDCPA laws by refusing to provide validation of the alledged debt:

§ 809.  Validation of debts   [15 USC 1692g]

(a) Within five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector shall, unless the following information is contained in the initial communication or the consumer has paid the debt, send the consumer a written notice containing --

(1) the amount of the debt;

(2) the name of the creditor to whom the debt is owed;

(3) a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector;

(4) a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and

(5) a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor.

(b) If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector.

(c) The failure of a consumer to dispute the validity of a debt under this section may not be construed by any court as an admission of liability by the consumer.

http://www.creditinfocenter.com/legal/FDCPA.shtml#809

Let her know that the next time she calls, and you will be filing formal complaints with the FTC and the Florida AG's Office:

http://www.ftc.gov/ftc/contact.shtm

http://myfloridalegal.com/pages.nsf/Main/60FD9BD8FA71A5B185256CD1005EE5C5