Jan 28, 2010
I was informed that it was AT&T calling to apologize as their records show I've been overcharged $187 a month for the past 6 months and while a review of my account was being made for the past 3 years, would I please verify the number of lines, acct name, etc so she can lock in the new $65 monthly rate (meantime, I'm hearing a regular beep of being recorded). I refused, asked for her phone to call her back later, she gave 800-222-0400 and after a pause when I asked, gave me her name. That is the true number for AT&T Small Business but the caller ID says Unknown Name.
Note: I called AT&T who stated I have not been overcharged however I can get some major discounts if I renew my agreement which is expiring in 7 months; which is apparently when these type of calls start. We put ourselves on a DoNotCall list with AT&T for all AT&T 3rd parties and that hasn't stopped them. She is fortunate I did not provide AT&T with her real number nor the bogus name.