Oct 29, 2014
Dale called our home number looking for my husband. Said he owed Doc's office money. I opened our health insurance account right away and found there are 2 claims for one annul check up. The second claim dated one month after my husband's visiting date. I told the person I have to call office tomorrow since there is obvious mistake on the claims. He said they sent bills but were returned. We never received any bill from this office. We had some issue before and took 6 months to settle down. I don't know why the office give collect agency our info right away. He also said there is mail to my husband was returned couple days ago. We never receive anything from them. He kept asking for payment. I told him my husband only went to the office once which is Annul Check up. I don't know why office billed insurance twice with different date. Insurance has over paid already. I have to figure out before I pay anything. He asked me when I am going to pay. I said it depends on the office. I asked him if you go to hospital once, are you going to pay twice for once service? Is it hard to understanding? There is no voice from the phone so I hung up.