Nov 18, 2009
Call received 11/17/09 4:24 PM
When I said "Hello" There was an automated voice saying that this was my last reminder for the 6.9% rate on my current credit card, and to press 9 to get it set up. I pressed 9 and was greeted with “Card Member Services".
They wanted my credit card info (of course). I explained I was saying goodbye to some guests and asked for a number to return the call. Later I did call that number 1800-847-2911 (when I ran a search on that number this site came up http://800notes.com/Phone.aspx/1-800-847-2911/2 ) and I asked what bank they were with and the guy told me it was Visa, that’s all he would say, "Visa, Visa, Visa. I explained that my credit card was through a bank. He said he needed to look up my account with my CC number and I said I wasn't comfortable with that, could he look it up through another method. He asked what bank (Citi) and what state it was out of and asked me to hold. I sat and listened to him type and occasionally he would apologize for the wait. I excused myself and said I had another call and would call him (Mario) back. I called Citi who said it was unlikely Visa would call like that. Then I called The FTC (1-877-FTC-HELP (1-877-382-4357);
TTY: 1-866-653-4261) to report and verify that I was missing out on being scammed, not on an actual lower rate. They confirmed that this is a number they have been trying to catch up with.
I would just like to be part of a sting operation to bust these con-artists. They didn't get me but they could have if I wasn't thinking, after all, last week I called the bank to request a lower rate, and they said they'd call me back after reviewing my history. Close call!