Dec 16, 2010
I got multiple calls from First Financial Asset Services. Caller ID says "406-948-8531 Glendive MT". I talked to "Tracy Smith" who had details from my credit report and wanted to help me lower my interest rate. I interrupted and told her to take me off her list and stop calling. She asked why and I told her I thought it was a scam. She assured me it wasn't a d directed me to their website (www.firstfinancialwellness.com) and encouraged me to check them out on the BBB website and then call her back at 877-867-5218. She admitted they had a "B" rating and added that the location to look for was Marietta, GA.
Well, I took her up on the offer and found "First Financial Services & Auto Sales" as the only "First Financial Services" listing in Marietta GA. So I searched on "First Financial Asset Services" and found one in Port Richey, FL with no BBB rating and 19 complaints in the past 36 months. It listed the website that I had been given so this seems to be the right company. All complaints have been resolved to BBB's satisfaction, but not all customers were satisfied.
After reading the series of posts, I'm convinced that their "business model" is to bill the client up front, mail them a "self-help" packet of info and move on to other new "clients". If any (a few) complain or escalate to BBB, then they refund the fee.
They incorporated in FL in August 2009 and their other website listed on the BBB citation (www.firstfinancialassetservices.com) is no longer active, which reinforces my view that they are a "fly-by-night" outfit. So beware.
FYI, here is the link to the BBB listing:
http://www.bbb.org/west-florida/business-revi ... hey-fl-90075841
They also seem to be related to Suncoast Financial Services in Hudson, FL (same Hank T Waters listed as a contact) which was formed in July, 2010. See info here:
http://www.lookupbook.com/directory/banking-a ... -consulting-inc
Also, check out the string of posts regarding 866-682-0803 (same outfit, different number).