I received the call a week ago from Michelle at MVP. - 800-418-7703 ext 806. No matter what time you call to speak to her she is never in the office. I asked for proof of what I owe when speaking to a Ms. Gonzalez she stated that my request would be referred to the client and it could take 3-6 weeks or 3-6 months for that information to come back. She advised my account was in a holding status until the dispute was resolved. Unbelievable. I am so happy that I googled them.