Best report
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Sep 19, 2016
Couldn't understand caller - something about cancelling a magazine. Needed my credit card to cancel account. Asked to speak to supervisor at least 6 times and finally asked him did he not understand what that meant. Said he needed cc information to make sure I was who I said I was. CC info is not necessary to cancel account. I had cancelled my Food Network subscription last week. Spoke to a person last week and they cancelled w/o CC info. Finally hung up when he would not give me a supervisor.