Best report
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Oct 6, 2009
A women called and started to ask for someone and then said this is and called me by my first name. Then told me I had a bill in their collection and stated my husbands first name stating a bill was for him and then stated had a bill for our daughter. I informed her the hospital had never billed us. She then gave a out of this world amount for our daughter stating it was owed on her. I informed her our insurance paid all except the deductible. She then said yes that is correct that is the amount (naming my husband again) I informed her we paid deductible at time of service. She then stated that he only had $ 5.00 at time of service. I asked her not to yell at me and she stated it was normal voice my 7 year old stating that lady was yelling I heard her clear over here. I said I know. My child stated I didn't hear her when you started talking. I told her several times not to yell. I then told her I would call the hospital and verify. She laughed and said you go ahead and do that.