this is a phishing scam trying to find if you have this debit/credit card- then when you call in - it is just a phone system set up to collect you card and pin number then they will steal your money by creating a counterfeit card-  please do not respond to these type of messages- I work for a card issuer and see to many cases of stolen identity or loss of money always call the phone number listed on the back of your card if you have questions- that is why the issuer puts it there to prevent fraud-