Mar 13, 2017
I think it is all an automated system. When I picked up and said hello, there was a pause, that system says "Oh, sorry, there was something wrong with my headset. You stayed at one of our resorts in the past and..." At that point I say "No I didn't", but the voice on the other end keeps talking. I hang up at that point. I don't think it's a real person, but a recording that sounds like she's really on the other end of the line. I've gotten the "must have been something wrong with my headset" garbage twice in the last week.