Mar 17, 2011
Set up payments on a debt and said they wouldn't charge fee if I set up recurring payment. Twice they charged and extra 7.95 and when I called to complain, they said they didn't have it listed on their notes. I asked for a letter w/ balance to be mailed, never received it. Last payment was this month and they charged more than the balance to my account. I was stupid to give them my info, and now I have set up a dispute through my bank. I've called them and left various messages (Ms Kaiser and Investigator Wessin) and my calls don't get returned. Were very nasty on the phone a few times because I told them they weren't proffesional after they told me they "lost" my account info. Seriously people? Would call and harrass my mother, who I haven't lived w/ for years until she gave them my cell phone number. These people need to be stopped.