Nov 24, 2009
As with Austin, TX, these AHs have been calling me for months; the only difference being that the calls come at all hours of the day. They purportedly are looking for a "Jose Jimenez" and play a recording that starts off saying it is a call from a debt collector, etc, and if you are not Jose Jimenez then hang up. The only problem is that when you do, they do not stop calling. If you do not hang up you are routed into a recording that claims Jose owes $32.82 on his Blockbuster account as of Month, Day, Year (the amount has not changed although this has been going on for months); and that to insure continuing service he needs to make a payment on his account. They then give you options according to the method of payment.
When you do not answer and they leave a voicemail, if you call the number they provide (800-613-1802) from the phone upon which you received the call, then it recognizes that you are the person dialed as "Jose Jimenez" and goes into the collection scenario. What really ticks me off is that there appears (from my experience) to be no way to contact a live human being to inform them that I am not Jose Jimenez.
If Blockbuster has actually hired these guys to collect their delinquent accounts, then Blockbuster is getting ripped off. If Blockbuster has not hired them, then it is a phishing scam and you will be the one ripped off.