Best report
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Mar 19, 2016
Received a call last week from this energy group asking if the electric bills were a $100.00 dollars or more a month that they can schedule a person to come by and look at your home and suggest ways in saving on your energy costs. They said both Husband and Wife would have to be present. I told them that weekends were the best time for us to be available. We scheduled today 3/19/16 at 12 noon. At 12:07 we received a call form this number 1-386-479-6393 which caller ID identified as Shelby L. Bates. She told my wife that she was running a bit behind in her schedule and will call when she is on her way. I have called several times and left messages and have not received any response. It is now 4 !/2 hours later and still no response. I did however receive a call from this energy group telling me that this would be their final attempt to schedule agents to show how I could save money on my electric bills. I stopped her sales pitch and informed her of the above info. She of course was very apologetic and said she was e-mailing the situation to her manager. I tried to call the 386-479-6393 and the Homosassa number that caller ID recorded 352-621-4876 as the number of this Energy Group. The only thing that happened from all this is this Energy Group and Shelby L. Bates wasted my entire Saturday waiting for them. I had plans that will now have to wait until next Saturday. If you receive a call from this group do yourself a favor, tell them no thanks and hang up!