I hit option 5 a few time to get to a live person, when I asked them to remove my number from their calling list, they hung up right away, and the automated calls keep coming every other day.  Today I hit option 5 again and a live person picked up, I asked what company his was with, he did not say but mentioned they got routed back by "Live Voice". then he cut off the phone again.

I will hit 5 again next time they call, and will spend some time with them and then cut them off before giving out information to switch the electric billing.  This is a scam lobbied by some legistrators to squeeze more from regular consumers, initially they offered a discount for 6 months, then raise your billing rate at their will.  It is a Multi Level Marketing scam and the regulators are doing NOTHING to prevent these activities.  Do-not-call list does not work in this case.