Call came over my cell and I never take part in these types of calls, I was feeling patriotic and took the survey.  At the end of the automated survey a male came on the line, introduced himself as a 'cruise specialist' and said that he could not hear me.  I said, "awe... y'all tricked me!" he chuckled, said he'd call back and then promptly hung up.  How is it that he heard me call him out but not 'hello'?