May 30, 2012
Another robo-call from Cardmember services. Latest was May 22, 2012 at 1:15 p.m. Recorded female voice said that there was no problem with our account, but that we could save big on interest. Tone was urgent, as if the "deal" was about to expire. I was curious, so I pressed 1 to speak to a representative. The woman was abrupt, asked if our credit card debt was greater than 3-thousand. When I said no she hung up immediately. The recording, and the behavior of the live reps, are the same. No one in a position of authority seems to be able to stop this.