Feb 1, 2016
email received " CASE ID: MS5658555CA
Your computer is under Serious threat.
Recently, we have been receiving various errors and warnings from your computer and these might be prone to serious threats. This might be virus or a Trojan or some other malicious application that is on your computer. Therefore, we advise not to use your computer as it may affect other files on your computer or affect your computer security.
Your network has been showing various infections and it may be someone trying to connect to your network, your computer or devices that were under protection. This may be due to website that you had visited or a game or a software that you may have installed.
To check if there is any kind of contamination on your computer please follow these steps...
1) Press the Windows key on your keyboard and then press R at the same time.. Once you do you would see a box that should say run...
2) On the run box, type CMD.
3) Now you should see a black window on your screen. In that window, type netstat and press enter, you can see bunch of IP address
Local address is your local network through which you communicate with others, which in other words is your computer or your identity
Foreign address is any unauthorized connection or any person that may be trying to get through to your network
Now if you see the third row which is state, there is current status of foreign people whether they are in waiting position to get connected to your network or whether they have successfully established connection already with your network.
If you see any established connections, then your network has been possibly hacked. Block all your cards that you have may have used on the computer
For any more information, you can write us back or you can call us at 360 329 4902
Regards,
Marilyn Miller
Head of Operations
Networking Department"
BEWARE DO NOT FOLLOW THESE STEPS