Mar 6, 2012
Just got the call - my guy's name was Ricky also... he told me all this stuff to do, opening up my operating system & typing in things & then maybe he wanted info from my computer - I wrote down some of the things he said, pretending to go into my computer.... BS!! So I finally asked him what he REALLY wanted inside my computer, asked if he wanted my personal info or if he was trying to get me to download spyware... or what. He tried to tell me it was legit & he was trying to HELP me, so I asked him who I was, what is my name. He said DENNY something or other (I'm a girl) & eventually hung up on me. I called the number he gave me (as listed above) & asked them a bunch of questions, asking to if someone who speaks better English was available - after 3 or 4 reps, they finally told me that if I don't believe they want to help me, then that's my prerogative & to have a nice day - also that it was a joy to talk to me.
HOW DO WE REPORT THESE PEOPLE TO MICROSOFT??