Dec 7, 2012
I've been getting calls from debt collectors for about a year now, looking for a man named Anthony Cox. I'm assuming that my current phone number is his old phone number. I'm always very polite and inform them that they have the wrong number, and to please take me off their list. The people I jave apoken with in the past have always been understanding and helpful. However, today I received a call from this number, which I will do my best to transcribe below.
The collector was an Indian male.
Me: Hello?
Collector: (screaming (!) in a super loud call center) HELLO, MAY I SPEAK TO ANTHONY COX PLEASE
Me: I'm sorry, you have the wrong numb-
Collector: (interrupts me)NO, WE DO NOT HAVE THE WRONG NUMBER, THIS NUMBER IS UNDER INVESTIGATION AND WE KNOW THAT THIS NUMBER BELONGS TO ANTHONY COX
Me: Um, well...I'm not Anthony Cox. So..
Collector: SIR YOU ARE UNDER INVESTIGATION FOR -
Me: THIS IS NOT ANTHONY COX. Please remove me from any call list your business has.
Collector: WE KNOW IT IS YOU, YOU ARE UNDER INVESTIGATION.
and then, I swear on my life
Collector: S**K MY D**K M*THERF**KER -hangs up-
I was completely appalled. After being so nice and understanding and patient with these people who have beeN harassing me for a year now without warrant, I get verbally assaulted for no reason. I called back and another man informed me that I would be "no longer receiving phone calls, and the proper actions would be taken to correct the employee." Then he, too, hung up in my face.
I called back because I wanted to collect the business name and other information so I could file a formal complaint, and the same "supervisor" answered right away and screamed at me.
Supervisor: I TELL YOU YOU GET NO MORE CALLS OK, STOP CALL HERE
Me: Sir, I just need to know the name of your business so I may file a formal complaint. I have all of our phone calls recorded, and I plan to post them to twitter, reddit, and various other outlets because this is unbelievable.
Supervisor: THIS IS STATE OF NORTH CAROLINA GOVERNMENT COLLECTION DEPARTMENT OK, YOU STOP CALLING HERE, I AM FILING A COMPLAINT AGAINST YOU -hangs up-
I was enraged. Is this even legal??